Support Policy
1. Contact Support
For technical assistance, questions, or reports, you can contact our team:
📧 Email: motomasterbikers@gmail.com
⏱ Response Time: Within 24–48 business hours
🌍 Supported Languages: Italian / English
2. Technical Support
We provide assistance for:
Technical issues, crashes, or malfunctions
Account recovery or login difficulties
Issues related to subscriptions or in-app purchases
Guidance on using app features
Bug or error reporting
To help us resolve the issue more quickly, please include the following in your request:
Device model
iOS version
App version
Detailed description of the issue
3. Feedback and Suggestions
Your feedback is essential to improving the user experience. You can send us suggestions or requests for new features via email.
4. General Information
MOTOMASTER is committed to ensuring a reliable and secure service. Any updates to this Support Policy will be published on this page.